FAQ
We value your feedback and strive to provide the best customer experience. Here are some frequently asked questions:
Frequently Asked Questions
Q: Where do you ship from?
A: We ship from our warehouse in Tambaram, Chennai.
Q: How long will it take for my order to arrive?
A: On average, delivery takes 3-4 days for COD orders and 1 day for Prepaid orders. Shipping times may vary based on product demand, stock availability, and location.
Q: Do you offer a warranty?
A: Yes! We provide a 1-year warranty on all SuperScrub products.
Q: What is the lifespan of your product?
A: The durability depends on the surface and usage. On smooth surfaces, it lasts longer, while rough surfaces may wear it down faster. For best results, use with water and apply gentle pressure.
Q: What payment methods do you accept?
A: We accept:
✅ Visa & Mastercard (Credit/Debit Cards)
✅ Paytm, PhonePe, and Google Pay
✅ Cash on Delivery (COD) (Please provide a complete address for COD orders.)
Still have questions?
No worries! Our support team is happy to assist you.
📧 Email us at: contact@superscrub.in
💬 WhatsApp: 73584 82519 (No Calls - Chat Only)
We'll get back to you within 6 hours (or sooner)! 😊